Política de privacidad

Bora Bora informs below of its privacy policy applied to personal data.

Who is responsible for the treatment of your data?

Identity: Bora Bora Camper & Co, SEVILLE.

Phone: +34 659 18 61 45. Mail: info@www.boraboracamper.com

What type of data do we process?

Depending on the products, services or functionalities that you want to enjoy at any time, we will need to process some data or others. In general, said data will be, depending on the case, the following:

Identification data (for example: your name, surname, language, country from which you interact with us, contact information, etc.).
Economic and transactional information (for example: your credit card data, information about your purchases, orders, returns, etc.).
Datos de conexión, geolocalización y navegación (en el caso de que interactúes con nosotros desde el móvil, por ejemplo).
Data about your tastes and preferences.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service on the web, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question.

Please, keep in mind that if you decide not to provide us with this data, you may not be able to complete your registration as a user or you may not be able to enjoy those services or functionalities.

For what purpose do we treat your personal data?

Depending on how you interact with our website, we will process your personal data for the following purposes:

To manage your registration as a user of our website.
In case you decide to register as a user on our website, we need to process your data to identify you as a user of the same and give you access to its different functionalities, products and services that are available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service.
For the development, fulfillment and execution of the contract of sale and rental.
This purpose includes the processing of your data mainly for:
- Contact you in relation to updates or informative communications related to the products purchased, including sending quality surveys on the products supplied.
- Manage the payment of the products you purchase, regardless of the payment method used.
- Activate the necessary mechanisms in order to prevent potential fraud against you and against us during the purchase process. If we consider that the operation may be fraudulent, this treatment may result in the blocking of the transaction.
- Manage possible returns once you have made a purchase and manage requests for information on the availability of different products, product reservations through the web, depending on which options are available at all times.
- Facturar y para poner a tu disposición los tickets, facturas y cualquier otro documento acreditativo del pago respecto de las compras que hayas realizado en nuestra web.

Remember that, on our website, you can proceed to purchase the products offered without registering. In this functionality, where you can access the purchase of products as a guest, you will only be asked for the essential data to be able to process your order. Once the purchase process is finished, you will be offered the possibility of registering as a user or continuing as an unregistered user.

To attend to the requests or requests that you make through the Customer Service channels.
We only process the personal data that is strictly necessary to manage or resolve your request or petition.
For marketing purposes.
This purpose includes the processing of your data for, mainly:
- To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means (such as email, SMS, etc.).
  Therefore, keep in mind that this data processing involves the analysis of your user or customer profile to determine what your preferences are and therefore what may be the products and services that best fit your profile when sending you information. For example, based on your purchase and browsing history (depending on the clothes you have clicked on), we will make suggestions about products that we think may interest you and, if you are a registered user, we will provide you with the functionality of “ cart recovery.
  Remember that you can unsubscribe from the Newsletter at any time and at no cost through the "My account" section of the website, in addition to the indications that we provide you in each communication, being able to unsubscribe in the same way by sending a email to the address info@borabora.es.
- Carry out promotional actions (for example, for the development of contests or sending your list of saved articles to the email that you indicate). By participating in any promotional action, you authorize us to process the data you provide us based on each promotional action and we can communicate them through various means such as social networks or on the website itself. In each promotional action in which you participate, you will have available the legal bases where we will provide you with more detailed information about the processing of your data.
- Disseminate photographs or images that you have shared publicly on the web or through our social media channels, provided that you give us your consent for this purpose.
Usability and quality analysis to improve our services (cookies).
If you access our website, we inform you that we will treat your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our website and thus be able to introduce improvements to it. Likewise, on occasions we carry out quality actions and surveys aimed at knowing the degree of satisfaction of our clients and users and detecting those areas in which we can improve.
To assess and manage your job application.
In the event that you send us your CV or sign up for the different job offers that we can publish, we will process your data in order to assess and manage your job application and, where appropriate, carry out the necessary actions for selection. and hiring of personnel, in order to offer you positions that fit your profile. Unless otherwise indicated, the provision of the required data is necessary, so its non-provision will prevent the continuity of the selection process.

What is the legitimacy for the treatment of your data?

The legal basis that allows us to treat your personal data also depends on the purpose for which we treat them, in this way we will find different legal bases by virtue of the following purposes:

Manage your registration as a web user.
The legitimacy for the treatment of your personal data to carry out the registration and user registration on our website is found in the consent of the interested party, requested for the specific case.
Development, fulfillment and execution of the contract of sale.
The management of the acquisition of products or services through our website, as well as their payment and invoicing, as well as their delivery, is legitimized by the execution of the contract itself.
Customer service.
We consider that we have a legitimate interest in responding to the requests or queries that you make to us through the various existing means of contact. We understand that the processing of this data is also beneficial for you insofar as it allows us to serve you properly and resolve any queries raised.
When you contact us, in particular, for the management of incidents related to your order or the product/service purchased through the website, the treatment is necessary for the execution of the sales contract.
When your query is related to the exercise of the rights that we inform you about below, or with claims related to our products or services, what legitimizes us to process your data is the fulfillment of legal obligations on our part.
Marketing
The legitimate basis for processing your data for marketing purposes is the consent you give us, for example when you agree to receive personalized information through various means, authorize the sending of a newsletter or when you accept the legal bases to participate in a promotional action or to publish your photographs on the web or on our social media channels.
In order to show you personalized information, we consider that we have a legitimate interest to carry out a profile with the information we have about you (such as your browsing, preferences or purchase history) and the personal data you have provided us with, such as age range. or language, since we understand that the processing of this data is also beneficial for you because it allows you to improve your user experience and access information according to your preferences.
Usability and quality analysis (cookies).
We need your consent to analyze the usability of our website and the degree of user satisfaction, since we understand that the processing of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service.
Job application
In the event that you proceed to sign up for any of the published job offers, your data will be processed on the basis of your consent. Said consent may be withdrawn at any time, although your application may not be taken into account in our selection processes.

How long will we keep your data?

The term of conservation of your data will depend on the purposes for which we treat them, as explained below:

Manage your registration as a web user.
We will treat your data during the time you decide to unsubscribe as a registered user.
Development, fulfillment and execution of the contract of sale.
We will process your data for the time necessary to manage the purchase of the products or services you have purchased and then for one year to avoid possible errors or misunderstandings. On some occasions, we will only process some data until the moment you decide, as is the case of payment data (credit card) that you have asked us to store for possible future purchases.
Customer service.
We will treat your data for as long as necessary to meet your request or request.
Marketing.
We will process your data until you unsubscribe or cancel your subscription to the newsletter. If you participate in promotional actions, we will keep your data for a period of six (6) months from the end of the action.
Usability and quality analysis..
We will treat your data promptly during the time in which we proceed to carry out a specific quality action or survey or until we anonymize your browsing data.
Job application.
Conservaremos tus datos durante 5 años contados desde la fecha de la última actualización. Transcurrido dicho periodo, sin que hayan sido actualizados, los datos serán suprimidos, salvo que nos indiques lo contrario.

Regardless of whether we treat your data for the time strictly necessary to fulfill the corresponding purpose, we will subsequently keep it duly stored and protected during the time in which responsibilities arising from the treatment may arise, in compliance with current regulations at all times. Once the possible actions in each case have expired, we will proceed to delete the personal data.

Will we share your data with third parties?

To fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that provide us with support in the services that we offer you and that we detail below:

Financial entities.
Technology service providers.
Suppliers and collaborators of logistics, transport and delivery services.
Providers of services related to customer service.
Suppliers and collaborators of services related to marketing and advertising.

What are your rights when you provide us with your data?

We promise to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them at no cost by sending us an email to our address info@borabora.es, simply indicating the reason for your request and the right you want to exercise. In the event that we consider it necessary to be able to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

Access the data we have about you. We remind you that if you are a registered user on the website, you can also consult this information in the section corresponding to your personal data.
Request that we rectify the data that we already have. Remember that if you are a registered user on the website you can also access the section corresponding to your personal data in your account to modify or update your personal data. In any case, keep in mind that, by actively providing us with your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them. Any loss or damage caused to the website or to the person responsible for the website or to any third party due to the communication of erroneous, inaccurate or incomplete information in the registration forms, will be the sole responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not that of third parties, except as permitted in this Privacy Policy.
Request that we delete your data to the extent that they are no longer necessary for the purpose for which we need to treat them as we have previously informed you, or that we no longer have the legitimacy to do so.
Request that we limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the necessary time when you may need it.

If you have given us your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time. When our legitimacy for the treatment of your data is your consent or the execution of the contract, you will also have the right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided us in a structured, commonly used and machine-readable format, in order to transmit it to another entity directly, whenever technically possible. On the other hand, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data. If you wish to make use of any of your rights, you can contact us by email at our address info@borabora.es. Remember to provide as much information as possible about your request, keep in mind that we may have to ask you for more information to confirm your identity, such as a copy of a document proving your identity. Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency (https://www.agpd.es/).

Modifications to this policy

We may modify the information contained in this Privacy Policy when we deem it appropriate. In case we do, we will notify you in different ways through the web (for example, through a banner, a pop-up or a push notification), or we will even notify you to your email address when the change in question is significant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest that you review this Privacy Policy from time to time in case there are minor changes or we introduce any interactive improvement, taking advantage of the fact that you will always find it as a permanent point of information on our website.

Information about cookies

We use cookies and similar devices to facilitate your browsing on the web, to know how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookies policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.

Last update of our Privacy Policy: 10/23/2022